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On December 1, 2022 I was honored to participate in The Mauldin Group's Professional Development Series. Here I present an Introduction to Project Management.
Management Operating System
Chapter 1: The Management Operating System
The Management Operating System (MOS) is the active representation of an organizations philosophy, elements, and tools used to achieve its results. Every organization has one. Some are more formal and defined than others but it is present in ALL organizations. The goal of this video it to introduce the tools and concepts of a system.
Chapter 2: Key Measures
In this video, 3 key process measures are introduced and explained. The measurements of Attainment- a measure of how well customer demand is met, Productivity- a measure of how much time is spent to meet customer demand, and Performance- a measure how well employee are using their time, allow management to better understand the organizations operations.
Chapter 3: Standard Data
In the 3rd video of the MOS series, we learn about Standard Data; a work-to-time relationship established fro each activity. Expressed in units per hour, it represents the REASONABLE EXPECTATION of performing the work and completing processes at 100% effort. It is based on the actions of a trained, competent worker, who has the materials, tools, and equipment required; and is working at an acceptable rate to produce a quality product.
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Chapter 4: The Daily Schedule Control
The Daily Schedule Control is the heart of the management operating system. It is a tool for the supervisor to make assignments, track results, and determine overall performance in the department.
Chapter 5: Meetings and Reports
In the Evaluating and Reporting steps of the MOS, meetings and reports are where the rubber meets the road. This includes stand-up huddles where the previous days actions are reviewed, and daily production meetings where performance is reviewed and issues discussed.
Chapter 6: Closing the Continuous Improvement Loop
The data developed and collected through the daily, weekly, and monthly management process is used to help plan not only on a daily or weekly basis, but annually. When combined with annual volume forecasts, the continuous improvement loop is completed and management has clearer insight into the operational needs going forward
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